Get a Shipping Estimate Before Checkout
You can Estimate the Shipping Cost without giving any personal information. Just follow these steps:
- Go Shopping - select product options as needed add the item to the shopping cart.
- Click on View or edit your cart.
- If you are already in the Checkout process - Click the Blue Shopping Cart Circle at the top right of the screen to go to View or edit your cart.
- Click on "Add Info" to the right of "Shipping:"
- Complete the requested information (Suburb/city is optional).
- Click on the "Estimate Shipping & Tax" button again to see the results.
- Click on "Show UPS Rates" if USPS Rate is being shown for large products.
PLEASE NOTE: You may receive a message that there was a problem calculating shipping and to contact us. Here are some reasons why you received this message and what to do:
- Your Shipping Address is, or has a PO Box address in it. One or more of the items in your shopping cart can only be shipped via UPS or FedEx Ground. These services can only ship to a physical street address. Edit the shipping address so it has only a physical street address.
- Your Shipping Address is to the street address of the Post Office where you have your PO Box. Enter the Post Office address and Box number on the same address line with BOX Number and not PO BOX showing anywhere. Example: 123 Main St, Box 456
- EXCEPTION for PO BOX. If you are outside of the 48 Continental United States, you CAN ship to a PO Box and you will see Postal Service shipping options.
- Your Shipping Address is not in the 48 Continental United States - especially a Foreign Address. Shipping outside the 48 United States is tricky. For example, there may be limits on the size and weight of a package shipping to a foreign country. You need to contact us for a shipping quote.
- Your shopping cart contains item(s) that cannot be shipped outside the United States. We present a statement in the description for any product that cannot ship outside the United States. However, we are unable to prevent customers from adding the items to the shopping cart. Review the items you are ordering and check to be sure we allow International shipping. Contact us with questions.
Why we don't offer free shipping: Free shipping is never free. Shipping companies do not ship for free and, somehow, the cost has to be paid. Many companies cover free shipping by adding the cost to the products. Because shipping costs are directly related to how far a package has to travel, some people will get a bargain with free shipping and most people will being paying more than if they were simply charged the actual shipping cost to deliver their order. We believe everyone gets a fair deal if they are only charged the actual shipping charge instead of paying a flat shipping charge that is hidden in the price of the product. Would you rather pay $100 and get free shipping, or pay $75 plus $14.95 for shipping. The second option is cheaper, of course.
General Shipping Information
Sage Meditation is located in the United States of America. We ship virtually everywhere in the world. However, some products can only be shipped to U.S. destinations. This is usually stated in the product description.
Shipping costs are calculated in real time and are based on the weight and package dimensions for your order. We regularly review shipping prices to ensure that our customers are being charged fairly. We do not intend to profit from the shipping charge on your order.
We hold a sense of urgency about all the orders we receive. Rest assured that, once we have your order, we become fully engaged in the process of shipping your order to you.
Expedited Shipping Services
Sage Meditation offers Expedited Shipping Services by request only. Please CONTACT US by Email if you have questions about shipping options. Be sure to tell us your delivery expectations in your Email message.
Most items ship within 1 business day (longer during the December Holidays - Shop Early). Electronic Clocks, Wind Chimes, and Customized Products oftentimes require 2 to 3 business days processing.
Once your order is shipped, delivery times* are as follows:
|U.S. State||Shipping Method|
|USPS First Class||UPS / FedEx||USPS Priority Mail||USPS Retail Ground|
|CT, DE, MA, ME, NJ, NH, NYC, RI, VT
Eastern NY & PA
|2 - 5 Days||1 Business Day||1-2 Days||N/A|
|DC, MD, OH, VA, WV
Western NY & PA
|2 - 5 Days||2 Business Days||2 Days||N/A|
|AL, IA, IL, IN, GA, KY, MI, MN, NC, SC, TN, WI
|2 - 5 Days||3 Business Days||2 Days||N/A|
|AR, LA, KS, FL, MS, ND, NE, OK, SD
Western MO, Eastern CO, Northeastern TX
|2 - 5 Days||4 Business Days||3 Days||N/A|
|AZ, CA, ID, MT, NM, NV, OR, UT, WA, WY
Western CO, Western & Southern TX
|2 - 5 Days||5 Business Days||3 Days||N/A|
|Medford Region OR & Central Region ID||2 - 5 Days||6 Business Days||3 Days||N/A|
|AK, HI, U.S. Territories||2 - 5 Days||6 Business Days||3 Days||2 - 4 Weeks|
*Delivery times are not guaranteed. First Class Mail is only available for total order weight of 13 ounces or less. This is a general guideline mainly for Meditation Cushions, our biggest-selling products. Some items in our store may be delivered more quickly or take a day or two longer.
Urgent Delivery Need? It is best to Contact Sage Meditation Customer Service if you have an urgent delivery need. We can help you choose the best option and give you estimates on Expedited Shipping Rates.
Mixed Shipping? Whenever Mixed Shipping is shown, we will choose the best shipping methods to get your order to you as quickly as possible, which may have different delivery times than stated in the table above.
International Order Delivery Times
US Postal Service First Class Mail: 1 to 3 weeks
US Postal Service Priority Mail: 6 to 10 Days
NOTE: There is no Saturday Delivery for UPS or FedEx and no Sunday or Holiday Delivery for any shipping service. We do not ship orders out on weekends or U.S. National Holidays.
Large Volume Orders
If you are ordering a large number of items, especially cushions sets or massage mats, you may receive an error from our shipping calculator. Please Contact Sage Meditation Customer Service for a shipping quote.
How Your Order is Shipped
Sage Meditation fills orders through a combination of In House shipping and Drop Shipping (shipments directly from manufacturer to customer). For this reason, your order may be filled by multiple shipments. Also, your order may not be shipped by the method chosen by you during checkout. Some of our shippers use UPS or US Postal Service exclusively and your order may be shipped by those methods even if you have chosen FedEx Ground.
Our goal is to deliver your order as quickly as possible and within the price you have been charged for shipping. We apologize if this process results in any inconvenience.
Special Note Regarding International Orders
For International Orders, if the order contains a combination of items that do not ship from the same source, we may first gather all the items together here in Madison, Wisconsin and then ship all the items in your order together in one package.
For this reason, International Orders may require additional processing time of up to 3 weeks before shipping the order.
Shipping charges on International Orders DO NOT include VAT, Customs Fees, and other fees and taxes assessed by your country's government or delivery service providers.
Product Availability and Back Orders
Occasionally a specific product option may temporarily go out of stock. We are diligent about making Out of Stock items unavailable as quickly as we learn of the situation. However, we cannot always predict a "Run" on a certain item and we may run out of the item before we can prevent customers from ordering it. This happens especially around the December Holiday Season. If this should happen, we will contact you regarding the Out of Stock and advise you of the options available. We will never make any assumptions without talking to you first.
Our Contact Information
Email - ✔ Recommended
Please use the Contact Form on our Contact Page, or email us at:
We respond to emails quickly (a little longer on National Holidays and Weekends).
By Cell Phone, Local (Madison, WI), or outside the U.S. & Canada:
Calling this number helps us keep our costs down and, in turn, lowers prices. Thank You!
From a Land Line (also works in Canada):
Mailing Address - Not a Retail Store (please shop online)
1213 N Sherman Avenue
Madison, WI 53704