General Shipping Informaion
We ship virtually everywhere in the world. To obtain shipping options and their costs, simply go shopping and add items to the Shopping Cart. View the Cart and click on the "Estimate Shipping & Tax" link text. Select your country (U.S. by default) and complete the relevant information. Click on "Estimate Shipping & Tax" in the gray box. A list of shipping options and costs will be displayed.
NOTE: At the top of our web site you can change the Currency View to one of several currency types.
Shipping costs are calculated in real time and are based on the weight and package dimensions for your order. We regularly review shipping prices to ensure that our customers are being charged fairly. We do not intend to profit from the shipping charge on your order.
We hold a sense of urgency about all the orders we receive. Rest assured that, once we have your order, we become fully engaged in the process of shipping your order to you.
Delivery times are quite varied depending on several factors. If you need to receive your order by a specific date, it is best to contact us to discuss your needs. We will research shipping methods and costs to best meet your need-by date.
Large Volume Orders
If you are ordering a large number of items, especially cushions sets or massage mats, you may receive an error from our shipping calculator. Please Contact Sage Meditation Customer Service for a shipping quote.
How Your Order is Shipped
Sage Meditation fills orders through a combination of In House shipping and Drop Shipping (shipments directly from manufacturer to customer). For this reason, your order may be filled by multiple shipments. Also, your order may not be shipped by the method chosen by you during checkout. Some of our shippers use UPS or US Postal Service exclusively and your order may be shipped by those methods even if you have chosen FedEx Ground.
Our goal is to deliver your order as quickly as possible and within the price you have been charged for shipping. We apologize if this process results in any inconvenience.
Special Note Regarding International Orders
For International Orders, if the order contains a combination of items that do not ship from the same source, we may first gather all the items together here in Madison, Wisconsin and then ship all the items in your order together in one package.
For this reason, International Orders may require additional processing time of up to 2 weeks before shipping the order.
Shipping charges on International Orders DO NOT include VAT, Customs Fees, and other fees and taxes assessed by your country's government or delivery service providers.
Product Availability and Back Orders
Occasionally a specific product option may temporarily go out of stock. We are diligent about making Out of Stock items unavailable as quickly as we learn of the situation. However, we cannot always predict a "Run" on a certain item and we may run out of the item before we can prevent customers from ordering it. This happens especially around the December Holiday Season. If this should happen, we will contact you regarding the Out of Stock and advise you of the options available. We will never make any assumptions without talking to you first.